The maisonconstant.com website and its online store pay particular attention to the protection of the personal data of its customers. We therefore commit to respecting Law n° 78-17 dated January 6, 1978 relating to data processing, storing and freedom of usage, as modified by the European Regulation 2016/679 of April 27, 2016, and relating to the protection of your personal data. Our commitment, detailed in this personal data protection charter, respects the values and principles of individual conduct on the maisonconstant.com site and its on-line shop.
In using the maisonconstant.com website, its online store and the mobile applications made available to you, you hereby accept the collection and use of your personal data in the manner described in this Data Protection Charter.
This Data Protection Charter describes how the maisonconstant.com website and its online store treat your personal data when you use our website and the mobile applications made available to you.
The data controller is the person in charge of one or more elements of processing the personal data for which he/she has determined the appropriate purposes and means. The maisonconstant.com website and its online store are responsible for the treatment of your personal data within the scope of application mentioned above.
As part of these treatments, your collected data may consist of the following details:
The mandatory or optional nature of the data is indicated by an asterisk.
Why does the maisonconstant.com website and its online store collect your data?
The methods of collecting your personal data are : For purchases carried out on line, the data can be collected directly on our maisonconstant.com website and at our on-line shop. This data can be collected through forms that you will be required to complete or automatically. For example, on your smartphone, a drop-down list will show you the data collected automatically by the application.
Your personal data is kept for the time necessary to fulfil the objective pursued during their collection. They will then be archived with restricted access for an additional duration in relation to the prescription and legal retention periods for strictly limited reasons authorised by law. They will then be deleted.
If you do not trust the maisonconstant.com website and its online store, you will not choose to shop there. This is the reason that we do not disclose your personal data to any other companies for marketing purposes. We are committed to providing appropriate security controls to protect your personal data against any foreseeable danger.
The maisonconstant.com website and its online store are committed to protecting the security, confidentiality and integrity of your personal data provided on our maisonconstant.com website and its online store, using technical and organisational measures.
To ensure that your credit card is not misused and to prevent any harmful consequences, the maisonconstant.com website and its online store have entrusted a specialised external company to carry out the necessary controls, in order to guarantee confidentiality and secure your data. The information collected during these checks concerns your identification data (name, postal address, email address, telephone number, IP address, etc.), purchases made with the card (typology, quantity, amount ...) and credit card identification data (card number, name ...).
The maisonconstant.com website and its online store forbid all use of your data, and its exploitation or distribution to a third party, gratuitously or subject to payment, for any purpose other than that of analysing the risk linked to an order. In the event of a potentially illegitimate use alert, the customer service of maisonconstant.com and its online store will contact you by email or telephone to carry out an audit before validating the purchase if necessary, or to offer you the use of another payment method. In case of illegitimate use resulting in an unpaid amount, an email will be sent to the email address indicated when the order was registered in order to inform you that the collected data has been recorded on a list of incidents payment. Data entered on this list can no longer be used to place orders on our website.
• On the maisonconstant.com website and its online store, you are the manager of your personal data.
When you provide personal information on the maisonconstant.com website and its online store as part of the creation of a user or customer account, you have access to your data and can update, modify or delete the data at any time.
• Your rights regarding the protection of your data
In accordance with Law n ° 78-17 of January 6, 1978 relative to the data processing, storing and freedom of usage, as modified by the European Regulation 2016/679 of April 27, 2016 relative to the protection of your personal data, you have several rights regarding the management of your data.
• The right of access
You can request the maisonconstant.com website and its online store to obtain confirmation that your personal data is or is not processed by us. If the data is processed, you can request a copy.
• The right of rectification
You have the right to ask the maisonconstant.com website and its online store to modify any inaccurate information on its database.
• The right to delete your information
If you wish the maisonconstant.com website and its online store to erase your information contained in our databases this is absolutely possible.
• The right to oppose and withdraw consent
If you no longer wish to appear on our database files, you can exercise these rights at any time.
• The right to limit treatment
You can request the suspension of a treatment concerning the length of time of an audit (for example: for the exercise of the right of opposition, the maisonconstant.com website and its on-line shop must verify if legitimate motives justify the continuation of the treatment).
• The right to data portability
It is within your rights to move your personal data in a common format which is frequently used and easily readable by the computer, from one controller to another, where this is technically possible.
• The right to set guidelines for the use of our data after death
Without a directive from you, the maisonconstant.com website and its online store will delete your data after a certain period of inactivity. Nevertheless, your heirs may, after your death, exercise the rights to your data.
• The right to lodge a claim with the CNIL
You may lodge a complaint if you consider that the processing of your personal data constitutes a violation of the regulations. If you wish to have additional information about your rights, and more specifically about this data protection right, please consult the website of the National Commission on Informatics and Liberty.
• Contact for the exercise of your rights
The maisonconstant.com website and its online store will not spare any effort to assist you. For any question relating to this charter or the exercise of your rights and in accordance with the regulations, you can send us an application accompanied by a valid proof of identity:
Either by mail to the following address:
3 rue Augereau,
Or by e-mail to :
This charter was last updated on May 23, 2018 and may be updated periodically and without notice. Any modification will take effect immediately from the publication of the new charter on the maisonconstant.com website and its online store. In all cases, we will treat your personal data in accordance with the Charter in force at the time you submit such data. We will notify you of any material changes to our charter and will seek your consent if necessary and if it impacts the purpose of collecting your personal data. In order to always comply with the current regulations on the protection of personal data, this charter is reviewed annually by our services.
This charter relating to the protection of your personal data is governed by French law and any dispute concerning it will fall under the exclusive jurisdiction of French courts.
Last updated : June 25, 2018